Frequently asked questions

We have compiled a list of frequently asked questions. We hope you find the answer to your question here! However, if you have a question that is not covered, please contact us.

I have pre-ordered a product. When will it be delivered?

You can find the schedule for pre-ordered products here.

Where is my order?

You can see the tracking information from your email.

If you haven’t got email with tracking information, please contact us here!