Frequently asked questions

We have compiled a list of frequently asked questions. We hope you find the answer to your question here! However, if you have a question that is not covered, please contact us.

I have pre-ordered a product. When will it be delivered?

You can find the schedule for pre-ordered products here.

Where is my order?

You can see the tracking information in the email we sent you.

If you haven’t got an email with tracking information, please contact us here!