• Alpafinlandia Oy/Inc employees
• Infrequent third parties by our request (for example our website developer or payment service employees in problem cases) In these means the information will not be handled over for their purposes.

• Name
• Address, email and phone number
• Order and return history
• Possible failed orders
• Needed payment details for refund (what type of payment provider did you use)
• Comments you have given to the articles in our website
• Your customer reviews
• If you have joined our email-list and the email address for it

Cookies

We use cookies as basically every site on the internet does.  Cookies are necessary for our webstore functions such as logging in as customer and using shopping cart. You can of course turn cookies off, but we cannot make it sure the website will function properly.

We collect the following information with the cookies:

• The pages browsed and visiting time
• Webstore actions (such as add to carts, purchases)
• Browsing device

Cookies offer information to Google and Facebook, so we can target relevant advertising on these platforma. You may for example get ads of the product you have browsed in our webstore. Note: Our cookies will not affect the amount of ads you get in any of these services.

How to handle or delete collected information?

Storing of information

We store order information until further notice.

Mobile Messaging Service Terms

The mobile messaging service (“Service”) is operated by AlpaFinlandia Oy (hereafter “Alpa”). By using the Service, you agree to these terms.

Message Content
If you subscribe to our marketing text messages, you will receive marketing messages from Alpa, including messages sent automatically. These may include order updates, account notifications, offers, and cart reminders.

Fees
Alpa does not charge for this service, but your carrier may apply message and data rates. Message frequency may vary. Check with your carrier for specific fees.

Opting In and Out
Subscribing to marketing text messages is voluntary and not a condition for making a purchase. You can unsubscribe at any time by replying STOP to AlpaFinlandia Oy or by clicking the unsubscribe link in any message. You’ll receive a confirmation, and no further messages will be sent unless you opt in again.

Support
For help, reply HELP to AlpaFinlandia Oy or email us at info@alpaknitwear.com

Other Notices
The number or short code we use may change — we will notify you if this happens. Messages sent to old numbers may not reach us.

Carriers are not responsible for delayed or undelivered messages.

If you change your phone number, you must re-subscribe to the service.

We are not liable for any consequences caused by incorrect or delayed messages.