Frequently asked questions

We have compiled a list of frequently asked questions. We hope you find the answer to your question here! However, if you have a question that is not covered, please contact us.

How can I return / exchange my product?

We offer 30 days right of return to all purchases. Send the product back to us and we will issue full refund to the payment method you used.

For exchange, return your purchase and make a new order.

If the product is faulty or does not match the description, we will refund the cost of return.

You can find the country specific return instructions here.