Customer service

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Please use the form below to reach our customer service or send email to We typically answer all emails within 24 hours on working days.

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Please read our frequently asked questions before contacting customer support. Most of the common questions are answered here.


Customer service

Need help with sizing or have a question about anything? We are happy to help you.

Physical stores and company information

AlpaFinlandia Oy

Alpa Brand store and HQ
Tervalankatu 10
Jyväskylä, Finland
Company VAT number: FI24723000

Alpa Flagship Store
Aleksanterinkatu 34
Helsinki, Finland