Our goal is to ensure that Alpa’s garments have the longest life cycle possible. That is why we have developed specific services to support the circulation of the garments.
Most of the need for repair can be prevented by proper maintenance and care. But as we all know, even the best garments can show wear or need repair after heavy use. This does not mean the product’s life has ended.
We offer repair services to ensure longest possible life cycle for our products. If you need any assistance or help with your beloved alpaca garment, get in touch with us! We hope that every piece of knitwear we produce will be used to its full potential.
If the product you purchased from us is not used as much as it deserves, we promise to buy it back. We’ll give you a gift card to make a new purchase. The value of the gift card depends on the condition of the product.
As for the garment itself, we’ll wash it – and repair it if needed – and sell it via our Alpa 2nd hand concept.