Turning the cuffs

This repair gives the knit's cuffs a longer life.

• The length of the sleeve is slightly shortened during repair, about 1 - 2 cm. This depends on how much the cuffs are broken.
• The cuff is reinforced with the similar color fabric on the inside, which adds even more durability to the knit.
• Please make sure the knit to be repaired is clean.

1. Add cuffs to shopping cart.
2. Enter the shipping address to which you want the product mailed when the repair is complete. Pick up your order number.
3. Include a note stating the need for your repair purchase and the order number so we can mail the product back to you. Also write the name of the product to be repaired (if known), the color and size of the product on the label. NOTE. Write “Repair Service” in the space provided outside the package.
4. Contact our customer service info@alpaknitwear.com to arrange the shipping.
5. We’ll send the sweater back to you once it’s done – in about 2-3 weeks. Delivery will be to the address you provided when ordering the repair service.

When knitwear arrives to us, it is first put in freezer for a week to avoid pest-risks. This practice minimizes the risk of textile pests ending up on our premises and moving from one knitwear to another. This practice adds some time for the repairs.

You can also inquire about repair services from your local sewing shop and it may be much quicker and ecological than shipping your knit from there to here – we will send you yarn for repair if necessary. Please contact us by e-mail if you need repair yarn for your knitwear.