Our repair service is available for Alpa products.
Elbow patches protect your garment’s elbows from wear. If you use your knitwear while doing office work, the elbows may wear out due to abrasion. In some cases, it is worth considering ordering the elbow patches when purchasing your knitwear. Patches are the best way to take care of worn out elbows.
Protects the parts that are under the heaviest strain – longer life for the garment.
The linen patches are made of 100% linen and the corduroy patches are made of 100% cotton.
Our leather patches are of Finnish reindeer leather. Garment with leather patches should only be washed by hand, with cool water and a mild wool detergent to prevent the dye from the leather patch from spreading to the knit. There is no harm if the leather patch gets wet when washing the garment, but do not wash the patch: do not rub or squeeze the wet patch, as the leather dye may come off and the garment may get stained.
If there is a hole in one or both elbows of your garment, select repair from the menu in addition to the elbows.
Please make sure the knit is clean before you send it to us.
Do the following steps:
Add the elbow patches of your choice to the shopping cart and pay for your order. Enter the delivery address to which you want the repaired garment to be returned. Save your order number.
Email us at info@alpaknitwear.com and we will send a form that you can attach to your package. Inside the package, include a note in which you specify what needs to be repaired.
We will send the garment back to you, normally within 2-3 weeks after its arrival to us. It is then shipped back to the address you provided when ordering the repair service.
Note! If you want elbow patches on one garment, all you have to do is buy this service once. This service includes patches for both elbows.
Please note, upon arrival to us, all knitwear is first put into a freezer for a week to avoid pest risks. This practice minimises the risk of textile pests ending up on our premises and moving from one knitwear to another. The time for this important practice is included in the time estimate of the service above.
You can also inquire about repair services from your local cloth care professionals – we will send you yarn for repair if necessary. Please contact us by e-mail if you need repair yarn for your knitwear.
Note! For off-white garments, we recommend linen patches. Delicate colours are especially vulnerable if leather patches bleed color when washing the garment.